Frequently asked questions

All of our new buildings are completely non-smoking. In older buildings, the smoking prohibition has been added to the new right-of-occupancy and lease agreements concluded on 1 January 2021 or later. If your neighbour’s agreement has started earlier, their agreement does not include the smoking prohibition and they are, therefore, allowed to smoke on their balcony.

You can cook with a gas or electric grill in your private yard. Instead, for safety reasons, only the use of an electric grill is allowed on the balconies.

If your neighbour repeatedly causes noise disturbances at inappropriate times of the day, you could first try talking about it with the neighbour in question. If the neighbour does not change their behaviour after your talk, report the disturbance to us. Residents of right-of-occupancy homes can report disturbances in Kotikulma. If you live in a rental apartment, please contact the Help centre.

If the disturbance is of a serious nature, do not take action yourself but contact the police instead. The police can be reached through the general emergency number 112.

If you are interested in joining resident activities in your building, contact either the property manager or the residents’ committee.

We reward the residents of our right-of-occupancy and rental homes for long-term tenancy.

Read more about the rewards for long-term right-of-occupancy residents

Read more about the rewards for long-term rental residents

All Asuntosäätiö residents also have access to several customer benefits, which they can use at any point of their tenancy.

The water fees for our apartments are based on either the number of people living in the apartment or the consumption per apartment, in which case the amount of water consumption is measured with an apartment-specific water meter. You can check the amount of the water charge and the basis for determining it in your right-of- occupancy agreement.

You can find more information about water fees here.

We lowered the security deposit for our right-of-occpuancy and rental apartments to 250 euros in agreements signed from February 1, 2024, onwards. As a rule, the security deposit for our right-of-occupancy properties is two months’ security.The security deposit must pe paid before moving into the apartment.

With the change, we aim to maintain a good occupancy rate of our apartments due to tightened housing market conditions. Maintaining the occupancy rate high is in the interest of all our residents when the costs of housing remain decent.

The security deposit is two month’s right-of-occupancy payment in right-of-occupancy agreements and one month’s rental payment in rental agreements signed before February 1, 2024. The change in the security deposit has no effect on previously concluded valid contracts, and previously paid larger security deposits will not be returned to residents in the middle of the contract period.

The deposit according to the right-of-occupancy or rental agreement will be returned to the resident when moving out, if no expenses must be withheld from the deposit to cover, for example, the final cleaning done by a cleaning company.

In new builds, the prices are estimated prices until the prices are confirmed after the building is complete.

Holders of the right-of-occupancy can give their home to another person for temporary use but for no more than two years. There must be a justified reason for renting out the home, such as a temporary stay in another locality due to work, studies or other similar reason. While rented out, the apartment is still under the responsibility of the holder of the right-of-occupancy. Fill out a notice of temporary rental at Kotikulma (in Finnish) no later than 1 month before the start of the rental.

Residents of right-of-occupancy homes can exchange apartments with one another. As a right-of-occupancy resident, if you want to move from your current right-of-occupancy home to another right-of-occupancy location, you must apply for a queue number from The Housing Finance and Development Centre of Finland (ARA). The queue number is not necessary if you find another apartment exchanger with whom you want to exchange apartments.

To exchange right-of-occupancy apartments, you can explore our apartment exchange service to find a suitable exchange partner. It is also possible to exchange right-of-occupancy homes between different right-of-occupancy companies and from one municipality to another. Please notice that the service is in Finnish.

Read more about exchanging right-of-occupancy homes.

You can apply for a vacant right-of-occupancy apartment within your building. To proceed, complete an application in our online service and fill in that you already have the right-of-occupancy in the same house. Fill out an application.

Read more about exchanging right-of-occupancy homes.